Terms of service

Last Updated: October 2026

Overview

Welcome to PandaPops & Collectibles. Throughout the site, the terms "we", "us", and "our" refer to PandaPops & Collectibles. We operate this store and website to provide you, the customer, with a curated collectibles and hobby shopping experience. Our store is hosted on Shopify Inc., which provides us with the secure online e-commerce platform that allows us to sell our products to you.

By visiting our website, browsing our products, or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional policies referenced herein (such as our Privacy Policy, Shipping Policy, and Return & Refund Policy).

Section 1 - Access and Account Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 2 - Products and Display Accuracy

We strive to display as accurately as possible the colors, features, specifications, and details of our branded collectibles and hobby merchandise. However, we cannot guarantee that your device screen display of any color or texture will be completely accurate.

All descriptions of products and product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to modify or discontinue any product at any time.

Section 3 - Orders, Processing, and Billing

  • Order Acceptance: PandaPops & Collectibles reserves the right to accept, decline, or limit your order for any reason at our sole discretion.
  • Currency & Pricing: All prices on our website are quoted and billed in United States Dollars (USD $). Prices are subject to change without prior notice.
  • Order Cut-Off Time: Our daily order cut-off time is 3:00 PM Pacific Time (PT). Orders placed after this time will begin processing on the next applicable business day.

Section 4 - Shipping, Returns, and Refunds

Your use of our store is also governed by our specific operational policies:

  • Shipping: We offer Free Standard Shipping within the United States. Handling takes 1-3 business days and transit takes 3-5 business days. Please review our full Shipping Policy for details.
  • Returns & Refunds: We offer a 30-day return window for eligible merchandise in its original condition, with zero restocking fees ($0.00) and store-paid return labels. Please refer to our Return & Refund Policy for complete instructions.

Section 5 - Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, photography, and page layouts, is the property of PandaPops & Collectibles or its content suppliers and is protected by applicable United States and international intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without explicit written permission from us.

Section 6 - Third-Party Links and Services

Our website utilizes trusted third-party service providers (such as Shopify) to facilitate e-commerce functions, payment processing, and fulfillment. We are not responsible for examining or evaluating the content or accuracy of external third-party links or tools.

Section 7 - Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any federal, state, or local regulations; (d) to infringe upon our intellectual property rights; (e) to submit false or misleading information; or (f) to upload viruses or malicious code.

Section 8 - Disclaimer of Warranties and Limitation of Liability

The information, products, and services delivered through our store are provided "as is" and "as available" without representations or warranties of any kind, either express or implied. To the fullest extent permitted by law, PandaPops & Collectibles shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the website or any products purchased through the service.

Section 9 - Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Illinois, United States, operating from our business location in Chicago.

Section 10 - Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our site following the posting of any updates constitutes acceptance of those changes.

Section 11 - Contact Information

Questions about the Terms of Service or store policies should be sent to us using the contact details below:

Store Hours

  • Tuesday: 2:00 PM – 6:00 PM
  • Wednesday - Thursday: 12:00 PM – 6:00 PM
  • Friday - Saturday: 12:00 PM – 7:00 PM
  • Sunday: 12:00 PM – 5:00 PM
  • Monday (Columbus Day): Closed (Hours might differ)